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We accept orders from all over the world, especially the following countries: USA, Canada, Colombia, Mexico, Peru, United Kingdom, Spain, Ireland, France, Austria, Finland, Greece, the Netherlands, Norway, Russia, Australia, New Zealand, Singapore, Malaysia, South Africa, UAE and etc
Shipping is free for order quantity reach 9 boxes or more units. We provide below shipping methods, Please allow 4-8 days for delivery of your orders. For countries those EMS don’t reach, please allow 15-20 days delivery.
USPS: 5-7 working days, door to door, for USA customers only;
Regular Post Service: 5-7 working days, door to door, can be tracked;
Hong Kong Post: About 20 working days, door to door, can be tracked.
TNT: 4-7 business days,door to door , can be tracked ,the best choice for the shipping to Europe and South America.can ship small package under 22kg.
DHL: 4-7 business days, door to door , can be trcked ,the best shipping form to Europ and South America when order package over 22kg.
◆Tracking:
Once you have placed order from us, you will receive an email with your order confirmation number
Once your order is sent out, we will inform you the tracking number through Email in 48 hours. You can trace your order on tacking website
We also have a full-time colleague to monitor the delivery of the package and ensure the goods reach your door safely and successfully. If you buy the products for reselling, we will set the pills apart from the package according to actual situation to reduce the space of the package, which can also ensure safer delivery and keep the goods in good condition.
◆Tracking site:
EMS: http://www.ems.com.cn/english-main.jsp
USPS:http://www.usps.com/shipping/trackandconfirm.htm?form=global
HK Post: http://app3.hongkongpost.com/CGI/mt/enquiry.jsp
TNT:http://www.tnt.com/portal/location/en.html
DHL:http://www.dhl.com/en.html
All the orders need to be signed to receive. If nobody signs for the order, the carriers will leave you a notice and you can follow it to get the pack accordingly.
If you want no signature requirement, please leave message when you place the order, we are not responsible for reshipment if the parcels is sent back with the reason that no one pick up the goods after attempted delivery for several times
◆Return Policy
If you are not satisfied with our products, please contact us via our contact information and explain the matters of your situation, we accept return approval for below reason
1. Dissatisfaction
2. Received Damaged goods
Notice: Express Company will deliver the goods to assigned address, no necessary to pick the package up by yourself, therefore, Please make sure the correct shipping address and contact number you entered are correct, we are not responsible for reshipment if the information you provided us is incorrect, please understand.